Very loud new Maytag washer!
Have a 3 month old Maytag Legacy Series top load washer that seemed awful loud in general when new, but is now really bad, especially when spinning the wash water out, headed to the rinse cycle. Very loud banging, clanking noise. The following rinse cycles are not quite as bad. But it is just generally noisy while washing. Maytag is sending someone out, but any idea what this could be? They asked if I thought it was level, but I watched the delivery guy level it, and it makes a much louder noise than just being unlevel. I'm afraid to wash any more clothes until then. Do washers have gears in them any more? It's been a long time since I've bought one, and was wondering if that might be it. Since I'd imagine this should not cost you a cent, at least come back and let us know what is causing it. Whirlpool just bought out Maytag I guess. On the radio I think they said they are going to start putting Whirlpool parts in Maytag chasis, if I got the story right. The Legacy series is still one of the Maytag designs including Norge and Amana. Those machines are now replaced by the Maytag Centennial which is a Whirlpool direct drive machine with a Maytag logo on it Make sure there are not any shipping pins still in the machine that are supposed to hold the tub still during shipment. That causes the machine to make all kinds of noises. Funny you should mention the shipping pins; the guy at HD also mentioned that, said he wondered if the delivery guy took them out when he installed it. That mght well be it. Hopefully, if that's the case, it hasn't done any damage to it by operating it for the past 3 months with them in it. They are coming this Thurs. to check it out. I have heard lots of complaints about these being noisy. Another thing that I heard of is the base of the machine that everything sits on is too weak generating all kinds of problems. UPDATE: Well, first repairman came, and said it needed a new transmission, and ordered it, and the next week a different guy came out, and told me the other guy did not work with them anymore, and had moved away. He explained to me that he would go ahead and replace the transmission since it was there, but that he could tell me with 99% certainty it wouldn't help. And that those washers generally just made those noises anyway. Sure enough, he replaced it, which only took a few minutes, and it made the same noise. He said that washers did not have belts anymore, and had direct drives, I think that is what he called it, which made them not as quiet as a belt driven washer. And that there had been quite a few complaints about that series of Maytag washer before. Believe me, had I known that, I wouldn't have gotten one. Should have done a little research first or returned it to HD before my 30 days were up for a different kind. The legacy series Maytags were still belt driven. The new Centennial series are the Whirlpool direct drive design. The direct drive design is unique to Whirlpool and they are no louder than the belt drive units. The legacy series Maytags are fairly noisy from what I have seen of them. So then, my washer has a belt? And it is not a direct drive? Was this guy just blowing smoke? And trying to shut me up? What is the model number of your washer? It is MTW5570TQ It is a Legacy Series washer??? It is a Whirlpool direct drive machine... I thought they didn't introduce the Whirlpool direct drive design until the Centennial series washer. Okay, well knowing it is a Whirlpool direct drive unit changes things a little. One thing that you should double check is that the pins are removed that holds the tub in place during shipment. You should be able to grab the tub and freely move it around without too much noise. If you have the installation instructions for your washer it should show you the location of the pins. If they didn't get removed, it will make the machine make all kinds of noises, especially during spin. There is a yellow strap at the back of the machine at the bottom that should have been removed along with the pins. It is normal to hear a clunk when the machine stops draining just before starting the spin cycle. Does the tub stay centered in the machine or does it tend to tilt to one side? Yep, it is a Legacy series, (see my first post ) I mentioned the pins and he assured me they were taken out. The tub stays centered, but it moves freely all around by hand. I guess I'm just doomed to a noisy washer. You'd think the newer models of things like that would be quieter than ever over the older models. My 13 year old White Westinghouse washer that I just gave away when we moved, was MUCH quieter than this one. In fact, very quiet. Originally Posted by gdoug The legacy series Maytags were still belt driven. The new Centennial series are the Whirlpool direct drive design. The direct drive design is unique to Whirlpool and they are no louder than the belt drive units. The legacy series Maytags are fairly noisy from what I have seen of them. I have a Maytag Centennial that I bought last April and it is without a doubt the money I ever spent on a washer. The label commercail technology is a total lie. This isn't even remotely commercial technology unless it's dumbed way down. I've had the clutch, drive basket and gear case replaced. I'm waiting on the motor to be replace. Total junk. I'll never buy another Whirlpool or Maytag appliance in my life. Their customer service attitude sucks. All they want is to sell us a extended warranty so they are dragging their feet fixing this junk.This thing is so stinking loud that you can't even watch tv while running it. Sounds like it's falling apart when it changes cycles and is so unbalanced (I've checked the leveling numerous times) we have to keep the loads smaller than desired.
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