At home, parents often have to resolve conflicts between their children.
In different settings, including workplaces and homes, different types of problems arise that you have to find ways to solve. You often have to use critical-thinking skills to solve problems because you need to come up with solutions based upon knowledge you have acquired. When conflicts among two or more individuals occur, you have to find ways to get others to negotiate to reach a solution that will benefit the individuals involved. You should regularly maintain a calm demeanor and enlist the help of others around you when dealing with problems.
Brainstorming
When you are coming up with solutions to problems, try to brainstorm potential answers if you have the time to do so. In emergency situations, come up with quick solutions to keep the problem from getting worse. If you have a problem that requires a multifaceted or ongoing solution, attempt to come up with different ways to potentially resolve the problem and think critically about which plan would work best; weigh the advantages and benefits of each potential solution before making a decision. When you are resolving a problem at your workplace, attempt to keep personal relationships and egos out of your decision-making process and develop a solution that works for the company and the employees involved. When solving a conflict within your company or family, it is best to get advice from different employees or family members, especially during the brain-storming stage; others may be able to come up with a better solution than you will or could help you to come to a decision.
Quick Solutions
When you have to think of a short term or quick solution to a problem, use all of the resources at your disposal, including your family's or company's money or supplies, to resolve the crisis. Ask others, such as employees, family members or specialists, for help, especially if the problem is outside your realm of expertise. If your problem involves different actions, come up with a plan that includes implementing one or more steps at a time, depending on the resources you have available to you. Take into account what you or someone else has done before in a similar situation when coming up with a technique to solve the problem within your workplace or home.
Long-Term Solutions
Major problems, such as conflicts between couples or employees, often require communication and different actions over time to be resolved. When developing solutions for problems that are ongoing or reoccurring within your workplace or family, create a plan that will help you to deal with the issue in stages. The plan may require people to follow different steps throughout time to reduce or eliminate the problem; sometimes actions do not completely resolve problems because the problems are too complicated. When you develop a long-term solution, be prepared for certain steps to be unsuccessful; you may need to come up with new ways to solve a problem as you try different methods to solve it.
Conflict Mediation
When people in your home or workplace are having a conflict, having a third party listen to their problems can sometimes help them come up with a solution. Problems often arise when people both want something, such as a day off from work, but they cannot develop a resolution that will satisfy both of them. A manager, another worker or mediator can sit down with them and help them to talk about potential ways to end their conflict. Another person can also help teach people negotiate conflicts, so that they can come up with resolutions without having to get a third party involved. In your workplace, you could participate in or help set up a communication seminar that helps workers learn talk through and negotiate solutions. In your home, you should teach your children compromise at any early age by negotiating with them when they are fighting or they want something.
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